Lyni
Book a demo
v1.0 — Available 24/7 · AU

Your AI receptionist, 24/7
Never miss a call again

Lyni answers every call in a natural voice — bookings, enquiries and callbacks logged straight to your calendar and CRM.

<1s
response
99.2%
accuracy
24/7
coverage
Live call · 00:24
+61 · INBOUND
  • LYNI
Try a live call →

Everything an inbound call could need — built-in.

Six core abilities that cover every interaction from the first ring to the follow-up message. No plugins, no scripts to maintain.

Picks up every call

Day, night, weekends. Lyni answers on the first ring so no customer ever lands in voicemail.

Understands context

Asks clarifying questions, recalls customer history, and explains pricing, hours and policy in plain English.

Books appointments

Real-time calendar lookups. Modifies and cancels too — synced back to Google Calendar and your CRM.

Captures follow-ups

Callbacks, quote requests and enquiries are logged with full transcript and intent tags.

Routes when needed

Knows when to escalate. Warm-transfers to the right person, with the caller's name and reason pre-briefed.

Reports back

Daily summary, weekly trends, and a searchable log of every call — straight to your inbox.

Live in under 10 minutes.

No integrations to wire up. No number to change. No team to retrain.

01

Forward your number

Point your business line to Lyni — no new hardware, no number changes.

02

Train in minutes

Paste your services, hours, FAQs and tone. Lyni is ready in under 10 minutes.

03

Hand off the phone

Lyni answers, books and logs. You get a daily summary and a transcript of every call.

Trained for the way your customers actually talk.

Pick an industry to hear a sample call. Every Lyni assistant is custom-trained on your services, pricing and tone.

For small businesses

Round-the-clock support that picks up the phone, explains your services, and books the appointment — without putting a single customer on hold.

  • 01
    Product information
    Explains features, pricing, stock and availability in plain English.
  • 02
    Service details
    Describes what you do, who you do it for, and how to get started.
  • 03
    Always-on coverage
    After-hours, weekends and holidays — Lyni never misses a call.
Sample call
+61 · INBOUND
  • LYNI
Try a live call →

The short answers.

Still unsure? Email team@infonex.com.au and we'll set up a 15-minute walkthrough.

Lyni answers your phone in a natural voice — explaining services, taking bookings, scheduling callbacks and handling enquiries. Every call is transcribed and synced to your calendar and CRM.
No setup or installation fees. Lyni connects to your existing phone number through call forwarding — no hardware, no number changes.
Yes. Lyni works with your current business number through standard call forwarding. Operations continue exactly as before.
Yes. Lyni reads availability and writes bookings directly to Google Calendar in real time, so your schedule is always accurate.
Lyni integrates with most popular CRMs — every call creates or updates the contact record with a full transcript and intent tags.
Yes — bookings, reschedules, cancellations and callback requests, all over the phone, all synced back to your calendar.
Email team@infonex.com.au or book a 15-minute demo. Most customers are live within a day, with no integrations to wire up.
Ongoing support is included — script tweaks, new menu items, holiday hours, monitoring and tuning. We respond same-day.
Get started

Try Lyni on a real call.
No setup. No credit card.

Hear exactly how Lyni handles enquiries, bookings and callbacks for your business. Then run it free for a week.

Book a demo

Twenty industries. One assistant.

Accounting FirmsAuto RepairCafés & RestaurantsDental OfficesEducationE-commerceEvent PlanningFinancial AdvisoryFitness & GymsHome ServicesInsuranceIT SupportLaw FirmsMedical ClinicsNon-ProfitsPet CareReal EstateRetailSalons & SpasTravel