AI Virtual Receptionist

Answering calls
simplified.

Boost your business productivity and enhance customer experience with our AI-driven virtual receptionist. Seamlessly manage calls, handle bookings, and schedule callbacks.

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AI Voice for every need

What is an AI Voice Assistant

Think of Lyni as a receptionist who never sleeps. Lyni is an AI voice assistant that answers your phone for you. It talks to callers in a natural voice, understands what they need, and takes care of the small stuff — so you can focus on your actual work.

Picks up every call

Day, night, weekends, holidays — Lyni answers on the first ring so no customer ever hits voicemail.

Understands what they need

Lyni listens, asks clarifying questions, and explains your services, pricing and hours in plain, friendly language.

Books, schedules & follows up

Appointments, callbacks and enquiries are logged straight into your calendar and CRM — nothing slips through.

A small business team welcoming customers

For Small businesses

Perfect solution for small businesses, offering reliable support to manage calls and customer inquiries round the clock.

  • Product Information: Explains features, pricing, and availability.
  • Service Details: Provides descriptions and benefits, ensuring customers get the information they need.
  • Enhanced Customer Experience: Customers receive timely and professional service at all times.
Call Answering

Seamless call answering

Professionally answers incoming calls, providing accurate information about your services and products — perfect for small businesses needing a reliable receptionist.

24/7
Incoming Calls
1,200+
Customers Served
<1s
Avg Response
99.2%
Accuracy
Appointment Scheduler
Mon 10:00 AM — Dr. Smith Consultation
Tue 2:30 PM — Team Strategy Meeting
Wed 9:00 AM — Client Onboarding
Thu 4:00 PM — Follow-up Call
Scheduling

Smart appointment scheduling

Schedule, modify, or cancel appointments over the phone. Lyni integrates with Google Calendar and CRMs, keeping your schedule organised effortlessly.

Analytics

Stay on top of your customers

Track call logs, booking trends, and callback requests through an intuitive dashboard. Stay informed and make data-driven decisions.

Call Volume+23% this week
MonWedFriSun
Get started

Start your 1-week free trial today.

Keep your business running smoothly while Lyni handles your calls and bookings. Stay productive, connected, and customer-focused — effortlessly.

or email team@infonex.com.au

FAQ

Curious about Lyni — find answers.

Take a look at our FAQs to learn more.

What services does your AI receptionist provide?

Our AI receptionist answers calls, provides information on your services, handles bookings, schedules callbacks, and manages customer inquiries efficiently.

Is there any installation cost?

No, there are no installation costs. Our service integrates seamlessly with your existing phone system, saving you time and money.

Can I integrate my current phone number with the service?

Yes, our AI-driven system can be easily connected to your existing business phone number, ensuring smooth operations with no number changes.

Does the AI receptionist work with Google Calendar?

Yes, it integrates with Google Calendar to manage bookings and schedule callbacks, keeping your appointments and follow-ups organized.

Is it compatible with CRM systems?

Our service is compatible with popular CRM systems, allowing customer data and interactions to be automatically tracked and updated.

Can Lyni handle appointments and booking requests?

Absolutely! The AI can take bookings, schedule appointments, and manage callback requests, keeping your calendar in sync with customer needs.

How can I get started with the service?

Getting started is easy! Just reach out to us, and we will guide you through a quick setup process and configure the AI to your specific business needs.

What kind of support do you offer after setup?

We provide ongoing support to ensure the AI receptionist runs smoothly and meets your business needs, with assistance available whenever required.

Capabilities

Everything you need to manage your calls.

Built-in essentials that cover every inbound interaction — from the first ring to the follow-up.

Call management

Seamlessly handle incoming calls with smart routing and real-time responses.

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Appointment booking

Integrate with your calendar to automate appointment scheduling.

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Analytics dashboard

Track call metrics and customer interactions in real-time.

Learn more
Ready to try Lyni

See Lyni in action — on a call that feels real.

Hear exactly how Lyni handles enquiries, bookings and callbacks for your business. No setup, no credit card.